Cancellation right for consumers
If you are a consumer, i.e. a natural person placing the order for a purpose that is neither attributable to your commercial or self-employed professional activities, the legal provisions entitle you to a right of cancellation.
The cancellation deadline is 14 days from the day of you or a third party appointed by you who is not the carrier taking possession of the last goods.
To exercise your right of cancellation, you need to inform us (mi.to.pharm GmbH, Wilhelm-Mast-Str. 9, 38304 Wolfenbüttel, telephone +49 (0) 5331 710 8480, email: [email protected]) of your decision to cancel this contract by way of an unambiguous declaration (e.g. by a mailed letter or by email). You can use the enclosed cancellation form template for this, but that is not mandatory.
Sending the notification of your exercising the cancellation right before the cancellation deadline will suffice to meet it.
You are required to send or hand the goods back to us immediately and in any case no later than within 14 days from the day of you informing us of the contract cancellation. The deadline is met if you send the goods off before the expiry of this 14-day period.
You bear the direct costs of returning the goods.
You will only need to compensate a possible decline in the value of the goods if this depreciation is attributable to a handling of the goods that is not required to inspect their quality, properties and functionality.
Please note that the use of this form is not mandatory, but it serves to simplify the withdrawal process. By providing this sample withdrawal form, we aim to facilitate a straightforward and quick handling of your withdrawal.